Terms of service
Effective date: September 16, 2026
These Terms of Service govern your purchase from this store.
1. The product
We sell the Lumè Split End Trimmer, a cordless hair-care device. Products are shipped to the address you provide at checkout.
2. Intended use
Our product is intended for personal hair care use only and is not a medical device. For external hair use only. Keep away from children. Use only on clean, dry, detangled hair, and follow the included instructions for safe use.
3. Orders and payment
By placing an order you confirm that the information you provide is accurate and that you are authorized to use the payment method used at checkout.
4. Shipping and returns
See our Shipping Policy and Refund Policy for details on delivery times and our 30-day money-back guarantee.
5. No medical advice
Nothing on this site constitutes medical advice. Our product supports a personal hair care routine but does not diagnose, treat, cure or prevent any condition.
6. Limitation of liability
Our product is provided "as is." To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential damages arising from the use of our product.
7. Changes
We may update these terms from time to time. Continued use of this site after changes are posted means you accept the updated terms.
8. Contact
Questions about these terms can be sent through our Contact page.