Shipping policy

Effective date: September 16, 2026

We want your Lumè to reach you quickly and safely. Here's how shipping works.

Processing time

Orders are processed within 1–3 business days of purchase.

Delivery time

Once shipped, most orders arrive within 10 to 15 business days. You will receive a tracking number by email as soon as your order ships.

Shipping costs

Shipping is free on every order to the United States, and every order ships with tracking. For other destinations, any shipping cost is shown at checkout before you pay.

Delays

Occasionally, carrier delays or customs processing can add extra time beyond the estimate above. If your order is taking longer than expected, contact us and we'll look into it for you.

Contact

Questions about your shipment? Reach out through our Contact page with your order number.